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Technical Program Manager, Salesforce.com

Cisco Systems, Inc.
United States, California, San Jose
Aug 14, 2024

Application window is expected to close on 08/14/2024

WHO WE ARE:

The Security & Collaboration SFDC team in San Jose, California is looking for a Technical Program Manager with CRM, Marketing software development, test and automation project leadership and abilities. You will be an active member of the software development team and chip in to the definition, implementation, testing and customer delivery of innovative solutions on the Salesforce platform

WHO YOU ARE:

You will be responsible for programs through from beginning to end, partnering with engineering leads to set the framing for successful programs, and ensuring a better workflow and more effective communication.

ROLE & RESPONSIBILITIES

  • Work closely with executives and key company partners to drive critical programs and activities across the company.
  • Take ownership and accountability of technical program planning and delivery for programs on Salesforce platform using demonstrated strong analytical and technical skills.
  • Develop positive relationships with key technology and functional collaborators to drive focus on the strategic program objectives and optimize delivery.
  • Partner with risk management and internal audit teams to deliver tools that meet compliance requirements.
  • Apply agile methodologies and product development lifecycle to successfully partner with product and engineering organizations.
  • Collaborate with senior managers and engineers to architect and develop the best technical and operational design and approach, delivering value quickly to customers.
  • Initiate programs and build alignment on program planning.
  • Bring teams together to define the business objectives, program structures, and cross-functional support vital to succeed.

MINIMUM QUALIFICATIONS

  • 8+ years experience leading Software development/test projects as a Technical Project/Program Manager
  • 4+ years experience delivering salesforce.com (https://salesforce.com/) projects
  • 3+ years experience in Jira
  • 3+ years experience with Agile development methodologies

PREFERRED QUALIFICATIONS

  • Outstanding record of complex large program management with 50+ team size with a record of success in achieving key business outcomes.
  • Proven use of professional, repeatable methodology for initiation, work breakdown, scheduling, reporting, risk and change management
  • Ability to understand a wide array of technical subjects and technologies relevant to the program
  • Knowledge of the full SDLC, including methodologies, experience in business process analysis
  • Certified Scrum Master (CSM) or Project Management-Professional (PMP)
  • Experience with test planning and methodologies

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you!

Nearly every internet connection around the world touches Cisco. We're the Internet's optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it's not what we make but what we make happen which marks us out. We're helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We're helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other's backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we're committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco

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