Switchboard Operator
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![]() United States, Massachusetts, Boston | |
![]() 1340 Boylston Street (Show on map) | |
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Job Type
Full-time Description
Function Under the supervision of the Patient Services Supervisor, the Switchboard Operator is responsible for managing the phone system operating station daily and provision of top-quality customer services. Representative Duties 1. Open and operate the Switchboard Station Daily according to established clinic hours
2. Provide excellent customer service
3. Serve as TTY resource
4. Meets Agency Participatory Expectation
5. Performs other related duties as requested Requirements
Physical Requirements:
Supervisory Responsibility None This is a union position in a Fenway Health bargaining unit represented by 1199 SEIU United Healthcare Workers East. We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 11 paid holidays, paid vacation, and more.LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply. Salary Description
$21.54-$23.69 ($42,000-$46,200)
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