RADIO COMMUNICATIONS MANAGER - ITS - SFPUC (0931) (144683)

• Application Opening: 4/22/2024
• Application Filing Deadline:04/29/2024
• Recruitment ID:Eligible List ID - 144683, RTF0144682-01152140

This is a Position-Based Test conducted in accordance with CSC Rule 111A.

WHO ARE WE?

Headquartered in San Francisco, we have 2,300 employees operating across eight counties serving more than 2.7 million customers in the San Francisco Bay Area - 24 hours per day, 365 days per year.

Our Mission:To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.

Our Vision:We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.

We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at.

We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality.

To learn more about working at the SFPUC, visit our career site at

Under general administrative direction, the Radio Communications Manager will implement a standard, Project 25, Phase 2, Land Mobile Radio (LMR) system. The system is an extension of the City and County of San Francisco's Motorola system which is managed by the Department of Emergency Management. This extension spans seven (7) Northern California counties, and it will be the single radio system used across the SFPUC for Water, Power, and Sewer Enterprises' voice communications. The Radio Communications Manager leads and oversees the implementation of this new LMR system and is responsible for managing the project during implementation and managing system maintenance and support after construction. This position will interface with all managerial levels of city/county government and outside agencies and serve as representative of the division or department in collaborations involving radio communications systems, policies, or procedures.

Essential Functions:

• Serve as the Project Manager for the Water Enterprise Radio Replacement Project. Manages the project scope, budget, and schedule. Acts as the main point of contact for the Vendor. Manages overall system maintenance and support.
• Works with SFPUC's Real Estate division to develop, negotiate and execute radio site leases.
• Works with SFPUC's Environmental Management Group to secure CEQA and NEPA reviews and determinations.
• Acts as the SFPUC's Technical Lead. Reviews and approves Vendor designs and oversees Vendor construction and installation. Facilitates and coordinates project related information, site access, design, and construction work with SFPUC divisions and other City departments.
• Works with the vendor and the City's Department of Emergency Management to integrate the Water Radio system into the City's system.
• Develops the LMR short and long-term support and maintenance procedures. Responds to system needs and travels throughout the service area.
• Coordinates and participates in vendor training and attains detailed knowledge pertaining to system architecture, functionality, and configuration.
• Hires and manages radio support staff. Ensures that radio support staff receive appropriate training for their assigned duties.
• Represents SFPUC in interoperation activities with other City departments and mutual aid.

The 0931 Radio Communications Manager (Manager III) will perform other related duties as assigned.

Nature of Work:The position is based in San Francisco but requires frequent travel to the seven counties of radio coverage.

• Education: Possession of a Bachelor's degree from an accredited college or university; AND

Experience:

• Five (5) years of experience in the design, installation or maintenance of Land Mobile Radio (LMR) systems AND
• Five (5) years of experience in radio system implementation project management AND
• Three (3) years of supervisory experience in the radio communication field.

Licenses:

• Possession of FCC General Radiotelephone Operator License AND
• Possession of Class C Drivers License

Substitution:Possession of an Associate's degree in Electrical Engineering, Telecommunications, Electronics or related field, or military education equivalent, plus an additional two (2) years of Land Mobile Radio experience can substitute for the required Bachelor's degree.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Desirable Qualifications:

• Experience working at a Water, Power, and Sewer Public Utility agency
• Experience with complex trunked radio systems management

The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.

Verification

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note:Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Selection Procedures:

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Minimum Qualification Supplemental Questionnaire (MQSQ):Candidates will be required to complete a MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

Behavioral Consistency Questionnaire (BCQ) (Weight: 100%)

Candidates will be prompted to complete a BCQ as part of the recruitment process. The BCQ is designed to measure the following:

• Knowledge in project management and ability to lead a project from initiation to closure;
• Knowledge in radio communication;
• Ability to collaborate and build working trust relationships with colleagues, users, and external city departments and vendors;
• Abilityto communicate and write in a clear, concise, and professional manner;
• Ability to hire, supervise, and train systems technicians, engineers, and ensure team has appropriate tools to perform their duties.

Passing Score:Candidates must obtain a passing score on the Behavioral Consistency Questionnaire in order to be placed on the score report for positions in this job class.

Notices to Candidates:Qualified candidates will be sent notices via email for completion prior to the creation of the score report ("eligible list"). Each notice will include the date by which responses must be received. Failure to complete these steps by the established deadlines will result in disqualification.

Certification:The certification rule for the eligible list resulting from this examination will be Rule of the List. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Eligible List/Score Report:A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of six (6) monthsand may be extended with the approval of the Human Resources Director.

Terms of Announcement and Appeal Rights:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ .

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is 'abuse of discretion' or 'no rational basis' for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

HOW TO APPLY

Applications for City and County of San Francisco jobs areonlyaccepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

• Select the "Apply Now" button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and updated. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records.Failure to receive this email means that the online application was not submitted or received.

Exam Analyst Information:If you have any questions regarding this recruitment or application process, please contact the exam analyst Linda Muir atLMuir@sfwater.org.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.