Admissions Liaison

Location: New England Recovery Center Detox - Westborough, MA

Schedule: Tuesday-Saturday, 3:00pm-11:30pm

Pay rate: $20.50/hour and a $1.00 shift differential

Benefits:

• Health, dental, vision insurance
• Paid time off
• Tuition reimbursement
• 401k with company contribution
• Discounts on wide array of services/entertainment

Qualification:

• Bachelor's degree preferred, HS Diploma/GED required.
• Two years experience in substance abuse or mental health field preferred
• Experience in a sales or marketing role preferred
• Working knowledge of computer programs such as Microsoft Word and Excel preferred
• Must display the use of appropriate independent judgment to determine appropriate course of action in resolving problems and in emergencies

The Admissions Liaison is responsible for:

• Maintaining the highest level of customer service and hospitality by being the first point of contact for all incoming inquiries and requests for services.
• Working with the appropriate clinical, nursing, and medical staff to ensure all admissions meet clinical and ASAM Patient Placement Criteria for admission.
• Working closely with the marketing, alumni, and clinical department to ensure continuous feedback on call quality, outbound referrals, and discharging clients.

Spectrum Health Systems is an equal opportunity at will employer and does not discriminate against any employee or
applicant for employment because of age, race, religion, color, disability,sex, sexual orientation or national origin.

• Westborough, MA, USA