Customer Marketing Specialist

At RingCentral, you'll change the way the world works.

RingCentral is the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction-giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

We're a $2.5 billion company that's growing at 30+% annually and we're expanding our Marketing Team to make sure we stay ahead of the competition.

We're currently looking for a Customer Marketing Specialist to be a part of our larger Customer Marketing team. The team is responsible for identifying, engaging with and leveraging happy RingCentral customers to help them move through the customer journey to deepen loyalty and help grow brand awareness. We make our customers heroes and the center of everything we do.

This role is highly visible and cross-functional, requiring regular communication with RingCentral's marketing, sales leadership, and customer success teams. This individual must be team oriented, have a 'can do' attitude, and be comfortable working in a fast paced, team-oriented environment.

Your responsibilities will include:

• Building and nurturing relationships with customers and internal stakeholders including customer success, sales, marketing, and product teams

• Innovating how customers are involved in RingCentral's programs including finding the right customers for strategic and digital events, press releases, customer stories, testimonials, campaigns, A/R reports, and more

• Owning customer content - from discovering the best candidates for a customer success story and outreach to managing the interview and follow up

To succeed in this role you must have experience and strengths in:

• Bachelor's degree plus 2+ years experience in a marketing role

• Customer-first mentality-including being able to identify, craft and articulate the value propositions of the program to customers

• Proven track record working effectively with executive-level customers and internal stakeholders to build strong relationships

• Experience working directly with customers of all levels

• Highly organized and efficient with strong project management skills and operational discipline

• Excellent collaboration skills, self-motivated and willing to take initiative

• Ability to multitask, prioritize, and problem solve in a fast-paced environment

• Strong team player who can also work independently with minimal supervision

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone(MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you are hired in Colorado, California, Hawaii, Nevada, New York, Maryland, Washington, Connecticut, Rhode Island, the compensation range for this position is between $68,000 and $126,750 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience