Client Service Specialist Part Time

***Hiring with a Sign On Bonus - Payable in Quarterly Installments***

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

Who We Are:

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

Why Work for GEO:

• At GEO, we believe that diversity in our workforce and the inclusion of a variety of views, perspectives, and backgrounds are integral parts of our company's success.
• We believe that work is more than a place you go every day. It is about being inspired and motivated to achieve extraordinary things.
• Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Summary:

Provides case management and customer service support for the Field Services Office or Re-Entry Center. Performs client check-in procedures and assists case managers with case coordination and documentation. Learns, uses and models principles of the "What Works" system through evidence-based practices in all interactions with clients and other staff members.

This is a Part Time role with the following shift/schedule:

Weekends from 11:45 am to 5:30 pm and
Evenings from 4:30 pm to 8:30 pm throughout the week days and

Holidays from 11:45 am to 5:15 pm.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Checks-in all clients entering the facility. May complete drug screens according to assigned random schedule for each client check-in.
• May perform breath analysis on each client who enters the facility for any purpose and provides a written or computerized result.
• Completes initial intake process with clients to completion, including intake paperwork, input into Company database, and assignment of groups and other services.
• Provides general office administration duties, including answering phones. Provides general customer service to all who enter the facility, including clients, customers and the general public.
• Assists case managers with case coordination, communication with appropriate official agencies, and preparation and distribution of reports.
• Files, prepares charts and performs data entry as assigned.
• May collect client payments, post payments on Company database, and make daily cash deposits.
• May be responsible for office opening and closing procedures.
• May be responsible to install and/or de-install electronic monitoring equipment on clients, and forward documentation to the appropriate agencies and the Company monitoring center.
• May transport clients to the center, community service events, job fairs, employment centers, clinics, etc. using Company vehicle.
• May clean electronic home monitoring (EHM) equipment.
• May facilitate orientation and psycho-educational/behavior modification groups on a weekly basis. Documents clients' attendance, participation and progress in Company database.

Supervisory Responsibilities:

• No supervisory responsibilities.

• High school diploma required.
• Active, valid driver's license required.
• Two (2) years college coursework in Human Services or business discipline preferred.
• Minimum of six (6) months experience in Human Services field with direct participant services preferred.
• Minimum of six (6) months experience working with minority populations preferred.
• Bi-lingual language skills preferred.
• Good customer service skills.
• Effective communication skills with internal and external contacts at all levels.
• Good organizational skills and attention to detail.
• Solid computer skills and proficiency with MS Word and Excel.
• Basic database skills.
• Basic math skills.

GEO Reentry Services LLC.