Vice President Security and Technical Operations

Responsibilities:

• Responsible for technology infrastructure, cloud, data center, operations, end user computing, and security

• Lead teams responsible for all aspects of infrastructure, operations, and security

• Develop and manage a comprehensive security program to ensure the safety and security of Echo's digital assets and employee data

• Recruit, manage, and structure your teams for each component of technical operations

• Ensure teams tightly collaborate with Business, Integrations, Software Engineering, and Product organizations

• Develop a collaborative culturethat includes open communication, rapid delivery and is metric driven

• Ensure the effective implementation of open and rapid change processes

• Establish consistent, scalable and repeatable processes

• Ensure the implementation of effective disaster recovery, security, and performance

• Coordinate and establish strategic goals and objectives for all technical operations

• Build strong relationships across the Technology Leadership Team

• Maintain relationships with key internal and external partners to ensure harmonious service

As a senior technology leader, you must have:

• Built and led systems engineering and operations teams before

• Demonstrated excellent leadership performance while under moments of stress

• Be able to think strategically and tactically at the same time

• Have implemented repeatable operational processes organizationally wide

• Managed too many tasks with not enough people

• Demonstrated ability to mentor and develop your staff

• A wide professional network

Qualifications:

• Expert in operations: Site Availability, Continuous Delivery, and Site Reliability

• Extensive experience in transactional system infrastructures: Windows, Linux, RDBMS (SQL Server), Observability, Telecommunications, Networking, Queues, Distributed Transactions, Logs, Storage, Security

• Detailed knowledge of data center implementations including multi-site and hybrid-cloud (AWS) footprints

• Excellent written and verbal communication both in large and private settings

Additional Qualifications:

• Understanding of Agile Service Management, Lean, and Scrum

• Internet protocols, HTTP/S, TCP/IP

• Voice and Network protocol experience, BGP, OSPF, HSRP, VOIP

• Storage protocol experience, SAN, FC, NFS, CIFS, HDFS

• Working knowledge of programming languages, such as .NET, Python, and Javascript

• CISSP or equivalent