Sales Support Specialist

Sales Support Specialist is responsible for providing administrative support to the sales department. The role requires an organized, detailed and task-oriented person to assist the team in becoming operationally excellent.

Blanchard Machinery Company is committed to fostering a high-performance work culture with challenging work opportunities that inspire high quality results. Some of the benefits of joining our team are:

Competitive Pay.
• Benefits: Medical, dental, vision, 401K, profit sharing, generous PTO and paid holidays, uniforms, and much more.
• Exposure to world-class CAT training and development.
• A friendly and supportive work environment.
• Continuous exposure to learning and new technologies.
• Opportunities for advancement.

• Contributes to a positive work environment and promotes the vision, mission, and values of Blanchard Machinery Company (BMC).
• Completes all required safety training and encourages an accident-free safety culture.
• Assists in inventory accuracy including, but not limited to:
  • Lead Inventory check in process daily and print barcodes to all locations.
  • Bi-Weekly Inventory Reconciliation.
  • Manage the on order, paid not received report.
  • Lead No Charge report management for machines and attachments.
  • Manage the Estimate Report, reviewing deal estimates for reversal and accrual opportunity.
• Send UCC and EDA data monthly. Assist the sales team in ensuring Participation goals are met.
• Apply data analytics principles to dealer process improvement and operations.
• Assist in Cat National Program enrollments. (Example: Fuel Program enrollment)
• Processes change requests in COTI and/or SharePoint.
• Assists sales operations team with Deal Sheets.
• Utilize the Purchase Order System to generate POs for Allied Equipment and to various vendors.
• Builds and maintains personal relationships within the sales team and company.
• Performs other related duties as assigned.

• High School Graduate or GED Required, associate or bachelor's degree preferred.
• 1-2 year(s) related work experience preferred - could include customer service, administration, office management, etc.
• Must possess teamwork, aptitude for learning and continuous improvement, attention to detail, and have a customer-centric approach.
• Strong organizational and multitasking abilities to manage various tasks simultaneously.
• Excellent communication skills, both verbal and written.
• Proficient in Microsoft Office Suite (Word, PowerPoint, Excel, and Outlook).

Working Conditions

• The physical environment requires the employee to work primarily inside throughout the year.
• Position requires employee to be physically present at designated worksite location.
• Job requires sitting, standing, for extensive periods of time.
• Seeing, reading, and writing to complete job responsibilities.
• Use of computers and other forms of technology to complete job responsibilities.
• Ability to communicate clearly in person, via telephone, or via email.