Job posting has expiredBack to search results
Military OneSource Licensed Triage Consultant - On Site
| Leidos Inc|
United States, D.C., Washington
20 MacDill Boulevard Southeast (Show on map)
|October 17, 2023|
The MVHS Group at Leidos currently has an opening for a Licensed Triage Consultant to work on-site in our Washington, D.C. area call center. This is an exciting opportunity to use your experience helping the Military OneSource mission. The Military OneSource Program provides 24/7 support services for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, education, referrals, and counseling to about 4.7 million participants which includes military service members, their families, and eligible civilians at locations worldwide. The Military OneSource program serves as a "one source" for resource and information encompassing a comprehensive support system.
The Licensed Triage Consultant is the critical link for incoming and follow up calls/chats from military members and their families to the Military OneSource call center. Triage Consultants are responsible for providing assistance, education, information, referral services and expert consultation on various Employee Assistance Program and work/life issues to support our Military OneSource contract. Candidates shall possess strong customer service skills, knowledge of call center operations, and knowledge and understanding of military life as well as maintain the highest degree of confidentiality, sensitivity, compassion, and respect for service members and their families.
The MilitaryOne Source job postings are in anticipation of future work.
This is a telephonic role where consultants support a high volume, 24/7 call center requiring consultants to answer telephonic and chat messages to meet contract performance requirements.
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.