Account Manager

Your next career opportunity

At Irby, a leader in electrical and utility distribution, successful associates drive and promote our mindset of Adapt, Dare and Learn. Do you enjoy a good challenge? Great, because we value bold thinkers who are excited to take on challenging tasks. We strive to be the best and we share our success with our associates, customers, suppliers, and shareholders. We are always looking to expand our teams to continue to serve our customers and to grow our business. Ready to join us? Find what opportunities are waiting for you at Irby!

Job Summary

This position sells electrical products, solutions, and services relating to the goods and supplies needed for power distribution within commercial, contractor, and industrial establishments or individuals at the sales office, store, showroom, or customer's place of business by performing the following duties.

Essential Duties & Responsibilities

• Manages a set of customer accounts and strategically prospects for new accounts, and the solicitation of new sales.

• Provides valuable service and consultation to customers by providing electrical solutions, goods, and services.
• Learns and evaluates customer operations in effort to build and maintain trusted customer relationships and meet their objectives and requirements.
• Be familiar with Irby's product portfolio, preferred vendors, manufacturers, and services and solutions offered within local sales territory.
• Estimates date of delivery to the customer, based on knowledge of own firm's production and delivery schedules. Investigates and resolves customer problems with deliveries.
• Assist in collections of accounts and be knowledgeable concerning credit status and procedures with the customer.

• Prepare accurate and up-to-date customer relationship management files for each customer and/or create an accurate customer relationship management system for each customer.
• Develops relationships with key vendors in assigned electrical markets and promotes and features key vendor products through joint sales calls and promotions.
• Sells and promotes branch and company-wide promotions.
• Finding resolutions to sensitive situations that arise between customers and vendors.

Minimum Qualifications

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to perform basic math functions, as well as draw and interpret bar graphs, calculating figures and amounts such as discounts, interest, commissions, and proportions.
• Ability to solve practical problems and deal with a variety of situations where only limited information or standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Why work for Irby?

At Irby, we are unique and embrace the Power of Difference*. Associates who work for us can grow and become active in different areas of the business such as leadership, operations, HR, outside sales and many more. One can expect to earn a wage that is competitive and provides a reliable/steady paycheck. Come join the Irby Family and learn what we are all about!

401K Plan, Competitive Medical Plans (medical, dental, and vision), Paid Vacation, Paid Sick, Paid Personal, Paid Holidays, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Long-term and Short-term Disability, Life Insurance and a Definitive Career Path.

About Irby

Irby was a pioneer in the early days of the electrical business, founded in 1926, we continue to be an industry leader in philanthropic involvement and community activity. We are one of the ten largest electrical distribution companies in the United States, with over $1 Billion in annual sales and over 1000 employees across more than 60 branches in 27 states. Irby has experienced incredible growth over the past 5 years. As part of the Sonepar family of operating companies, we unite with a group of the finest locally managed electrical and industrial distributors throughout the United States. Sonepar is the world leader in electrical distribution.

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Equal Employment Opportunity Statement
Sonepar is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision
Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.