Enterprise Applications Administrator

The anticipated hiring range for this position is $54,900 - $68,600.

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

The above salary range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

For more information on MSU Denver's compensation structure, please visit

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Reporting to the Manager of Instructional Applications, the Enterprise Application Administrator manages enterprise-wide applications that support business operations, teaching, and learning at MSU Denver. In addition to providing administrative and technical support, you will be a technical expert for IT peers.

IND208

60% Application Support

We proactively manage enterprise applications including Office 365/Azure Apps , Canvas and Ellucian Banner, with a focus on uptime and customer satisfaction. As part of our team, you will embrace a service ethos, supporting the campus community and managing customer relationships while working with peers and vendors to find solutions to identified issues. You'll help build and configure application integrations, and will occasionally conduct client training sessions for supported systems.

20% System Monitoring & Documentation

You'll be part of a team that monitors system health, tests application functionality, and manages upcoming software releases. You will recommend changes to improve application management practices, and will gather and report application performance metrics.

You'll also build the department's knowledge base, contributing articles documenting known solutions, standard operating procedures, and disaster recovery protocols.

20% Collaboration and Support

You will participate in division/university-wide projects as a technical resource.

[*] At the discretion of Application Services management, you'll be asked to perform additional tasks and special projects as assigned.

[*] Candidates who have not attained a four year degree may substitute 8 years of equivalent education and experience

* Experience working in information technology within higher education
* Experience using and supporting Enterprise systems such as Office 365 Applications (e.g. Sharepoint, Microsoft PowerBI, Microsoft Power Automate or other Microsoft Azure/office 365 features for example)
* Experience administration of applications including Learning Management Systems (e.g. Canvas, D2L, etc...) and/or CRM products (e.g. Salesforce Marketing Cloud )
* Experience administering relational database systems
* Experience integrating systems using APIs or other data transfer methods and familiarity with RESTful API's, Microsoft Graph, HTML, JSON, and XML file types
* Experience creating application/systems or end-user documentation
* Experience navigating Linux and Windows environments
* Familiarity with common scripting protocols, such as SQL, Bash, or PowerShell, Python

8am - 5pm ( MST), Monday - Friday
Hours may vary during peak periods.
This position may offer a hybrid (on-campus and virtual) work option.

Please see Special Instructions for more details.
IMPORTANT: In order to be considered as an applicant you must apply via the online application system, http://www.msudenverjobs.com.

References refers to a list of three professional references and their contact information.

Official transcripts will be required of the candidate selected for hire.

MSU Denver is pleased to offer our current and potential employees a wide array of benefit options. To learn more, please visit the following link:

Metropolitan State University of Denver is a unique, access-oriented campus community that values diversity, equity, and inclusion in all its forms. Our student population consists of nearly 50% first generation students and over 45% students of color. We are a designated Hispanic Serving Institution located in downtown Denver.

We create an equitable learning and working environment in concert with individuals who consistently demonstrate commitment to equity and inclusion. We greatly value the diverse identities and perspectives of our students, faculty, and staff and recognize that in order to achieve a just and equitable society, diversity must go beyond simple representation. It requires critical inquiry and dialogue and a commitment to action. We strive to provide a culture of belonging for all community members to achieve personal and professional success.

MSU Denver is committed to creating and fostering a work environment and culture of belonging; we are proud of the work our employee affinity groups contribute to our culture. For more information on our employee affinity groups please visit this .