DevOps Cloud Engineer

Want to make an impact that matters? Consider Deloitte Global.

Work you'll do:

* Manage a group of DevOps Support Engineers to provide application production support in a global multi-geography cloud environment, and the team's day to day 24/7 operation
* Manage critical and urgent customer issues, and required on-going communication with stakeholders
* Liase with architecture, development, DevOps automation/infrastructure/product delivery, and support teams to help drive customer ticket resolution and SLA with these organizations
* Create, maintain, and improve service observability tools that generate meaningful insights and action items
* Partner with DevOps Engineering leadership to set and review SLOs, SLAs, and SLIs, and continuously improve the on-call incident response process
* Provide a weekly incident/request quality review for team

What you'll be part of - our Deloitte Global Culture:

At Deloitte, we expect results. Incredible-tangible-results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and implement global strategies and provide programs and services that unite our network.

In Deloitte Global, everyone has opportunities. We see the importance of your perspective and your ability to create value. We want you to fit in-with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out-with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark. Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived. * BS or higher degree in Computer Science/Engineering or related field
* 10 years of relevant experience
* Strong experience operating globally distributed, mission critical systems, and designing for high availability and performance
* Strong experience implementing cloud applications in Azure, AWS, or GCP
* Advanced understanding of Kubernetes and microservices/distributed systems architecture
* Strong experience with Infrastructure as Code, such as Terraform, Ansible, Chef, or Puppet
* Strong experience in infrastructure (databases, Active Directory, DNS, firewalls, networking) in Azure and on-premises datacenters

How you'll grow:

Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.

Benefits you'll receive:

Deloitte's Total Rewards program reflects our continued commitment to lead from the front in everything we do-that's why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being needs. We provide the benefits, competitive compensation, and recognition to help sustain your efforts in making an impact that matters.

Corporate citizenship:

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. #LI-Hybrid Hybrid work, remote may be an option