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Process Improvement Analyst II
Seacoast National Bank | |
United States, Florida, Tampa | |
400 North Ashley Drive (Show on map) | |
May 16, 2024 | |
Description
Location: This position can be located at one of the Seacoast offices within the state of Florida. Hybrid work arrangement (3 days in the office, 2 days remote). JOB SUMMARY: The Process Improvement Analyst role is to provide project, technical, process, testing and reporting support to Loan, Payments and Deposit Operations. They will work with subjects matter experts and other staff to analyze processes and systems, identifying areas for improvement and determine needs to translate into business requirements. Objectives include ensuring that systems and applications are being fully utilized to achieve operational efficiency and to ensure a positive customer experience. The Process Improvement Analyst will work with associates, leaders, business partners, application vendors, and IT to achieve this end. The Process Improvement Analyst will also proactively manage small to medium projects, while being assigned to Program/Project Managers to help execute tasks on larger projects. Another objective of the Process Improvement Analyst is to proactively identify areas they believe to be in need, while working with Operations leadership to prioritize all projects and initiatives to support the organizations overall goals. QUALIFICATIONS:
ESSENTIAL JOB FUNCTIONS: Works with Line of Business leaders, management and teammates to identify and document business needs and objectives, current operational procedures and issues. Translate these to a variety of documents including flow diagrams, requirement documents, scope diagram, mapping documents and other documents as directed.
Operations
The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties and skills. Because these statements are general, the job description is used for a variety of purposes including: job evaluations; performance appraisals; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry, while observing both the spirit and letter of all government regulations, laws and bank policies and procedures. #LI-PF1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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